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Infinity Insurance: Overview
Infinity has been providing insurance coverage to it's customers for over 60 years.
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About Infinity
Infinity was founded in 1955 as the Dixie Insurance Company in Anniston, Alabama. In 1991, it was purchased by the Pennsylvania Company, and a few years later the company merged with American Financial Corporation to form the American Financial Group (AFG).
Infinity became independent again in 2002 when AFG sold off all stock to the new Infinity Property & Casualty Corporation. By 2003, Infinity became a publicly-traded company with its listing on the NASDAQ Stock Exchange. It was acquired by Kemper Insurance company, a nonstandard insurer and the 13th largest car insurance company in the nation, on July 2018.
Today, Infinity is one of the largest nonstandard insurers in the nation with nearly 13,000 independent agents. It ranks in the top 50 property and casualty insurance companies in the country.
Infinity is a sponsor of the bilingual literacy program called “Conmigo,” which encourages families to read together. It has built a reputation as a top insurer amongst Hispanics, with services available in Spanish.
Infinity Facts & Ratings
| Year Founded | 1955 |
| Market Share | 0.59% |
| Financial Strength | Excellent |
| Moody's Rating | A2 |
| NAIC Complaint Index | 2.73 |
| S&P Rating | A |
Infinity Mobile App Rating
| iOS | 1.5 stars (out of 5) | 75 user reviews |
| Android | 3.1 stars (out of 5) | 258 user reviews |
The Infinity Auto Mobile app is available for iOS and Android. This mobile app allows customers to manage their policies by making payments, accessing ID cards, finding preferred repair shops, submitting claims information, accessing DriverClub® for roadside breakdowns, uploading documents and more.
Pros & Cons of Infinity
- Offers a variety of packages to meet every driver's needs
- Accepts all kinds of drivers
- Spanish-language website available
- DriverClub®: free 24/7 roadside assistance program
- Lack of policy information on the website
- Low customer feedback ratings
Common Questions about Infinity
What does Infinity insurance cover?
Infinity auto insurance offers liability protection; uninsured/underinsured motorist coverage, comprehensive coverage, collision coverage, rental reimbursement, rideshare coverage, SR-22 and more.
Does Infinity insurance charge a cancellation fee?
It depends on your policy and where you live, but if you would like to terminate your policy before the end of the term, a cancellation fee might be applied. It is important to contact your agent before you cancel.
What does a full coverage insurance cover with Infinity?
Full coverage usually includes comprehensive and collision insurance, in addition to liability insurance and PIP if it is required by the state you live in. You also have the option of adding other coverage to your policy, like gap insurance and rental reimbursement insurance.
Does Infinity insurance cover windshield?
If you have comprehensive or full auto coverage, the repair or replacement of your windshield may be covered.
What is Infinity DriverClub®?
The DriverClub® is a free roadside assistance available 24 hours a day, seven days a week, in any car, any time of the day or night, even when you are just a passenger. For example, if you experience a flat tire or are locked out of your car, all you have to do is call for help. It’s important to note that you will have to pay for any services that need to be performed. Only the search for a nearby provider is free.
Does Infinity life insurance offer whole term life insurance?
Infinity life insurance offers term life, which you can choose for the following terms: 10-year, 15-year, 20-year, and 30-year.
Does Infinity insurance cover DUI accidents?
If you had liability insurance, any damages you may have done to the other will be covered by your auto insurance. However, if you were arrested with a DUI, damages to your own car will probably not be covered. After being charged with a DUI, you’ll need to certify coverage after being by filing an SR-22, FR-44 or FR-19.
What are some advantages Infinity auto insurance provides?
Infinity auto insurance provides some advantages such as:
DriversClub - a roadside assistance program
Infinity is one of the top choices for high-risk drivers.
Bilingual resources: Information is provided in both English and Spanish.
Does Infinity offer discounts for young drivers?
Infinity offers a discount for full-time students under age 25 with no traffic offenses who have a B or 3.0 average or better or meet other academic criteria.
How to get an auto insurance quote with Infinity:
To get an auto insurance quote with Infinity call 1-800-463-4648 or compare rates: get auto insurance quotes by visiting here.
Does a credit score affect my Infinity car insurance costs?
A credit score can affect auto insurance costs depending on where you live. In certain states, if you have a low credit score rate, your cost for insurance will be higher.
Does Infinity homeowners insurance cover moving damages?
Infinity offers homeowners insurance coverage through affiliated and non-affiliated insurance companies, so each type of policy is different. There are some policies which cover you for moving damages and some that do not.
How to check my Infinity auto insurance policy:
You can check, access and manage your Infinity auto insurance policy using your computer, tablet or smartphone. Just visit the website or use the app.
Does Infinity insurance cover rental cars?
Infinity auto insurance covers rental cars if you add this optional coverage to your policy. If you add rental reimbursement coverage to your policy, keep in mind that there will be a daily limit per claim. For example, a $25/day limit and $500 limit per claim. You’re responsible for costs that exceed these limits.
Infinity Insurance Products
| Car Insurance | Motorcycle Insurance |
| Boat Insurance | ATV Insurance |
| RV Insurance | Classic Car Insurance |
| Commercial Auto Insurance | Commercial General Liability |
| Business Owners Policy Insurance | Home Insurance |
| Renters Insurance | Mobile Home Insurance |
| Flood Insurance | Condo Insurance |
| Life Insurance | Umbrella Insurance |
| Infinity DriverClub |
Infinity Insurance Coverage
Liability Protection
This form of coverage is required in every state. It covers property and bodily damage that results from an accident.
Comprehensive Coverage
This coverage pays for damages and loss other than that caused by a collision.
Collision Coverage
This coverage pays for damages and loss caused by impact with another automobile, object or person.
Uninsured motorists coverage
This coverage pays for damage or injury from a hit-and-run accident or an incident where the other driver is uninsured. It covers you and your passengers and can include medical expenses, lost wages, and other injury-related losses.
Underinsured motorists coverage
This type of coverage takes care of the gap between someone else’s policy limits and the actual cost of your medical expenses after an accident.
Rental Reimbursement
This coverage takes care of renting a vehicle while yours is being repaired.
Rideshare Coverage
If you drive for a rideshare company like Uber or Lyft, this coverage protects you during that period of time.
SR-22:
An SR-22 is required after a major driving conviction to prove you’re insured.
Discounts
| Multi-vehicle Discount | Education Discount |
| Membership Discount | Credit Rating Discount |
| Marriage Discount | Safe Driver Discount |
| Homeowners/Renters Discount | Switch and Save Discount |
| Paid in Full Discount | Electronic Payment |
| Mature Driver Discount | Anti-theft Discount |
| VIN Etching Discount | Loyal Customer Discount |
| Low Mileage Discount |
Infinity Auto Insurance Rates by State
Infinity Auto Insurance Rates by Vehicle
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Infinity Auto Insurance Rates by Homeownership
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Infinity Contact Info
| Address | 2201 4th Avenue North - Birmingham, AL 35203 |
| Phone | 1-800-463-4648 |
| Website | https://www.infinityauto.com/ |
| http://www.facebook.com/InfinityAuto | |
| https://twitter.com/kemperinsurance | |
| Youtube | http://www.youtube.com/InfinityCarInsurance |
Methodology
The statistics listed on this page are from our own in house reporting. We track and record quotes that carriers have provided based on various criteria. The rates and averages shown on this page should only be used as an estimate.
How Does Infinity Compare to Other Car Insurance Companies?
| Infinity vs 21st Century | Infinity vs Alfa |
| Infinity vs American National | Infinity vs Direct Auto |
| Infinity vs Encova | Infinity vs Grinnell |
| Infinity vs Pekin | Infinity vs Pemco |
Fran Majidi manages content on SmartFinancial's website. She's had nearly a decade's worth of experience writing about insurance-related topics. Prior, she was an arts and entertainment editor in New York City. She has a B.A. from Barnard College and an M.F.A. in writing from The New School. She writes books under her given name, Afarin Majidi.
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