Everything You Need To Know About Allstate Roadside Assistance

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With 69 million vehicle breakdowns occurring each year, drivers can rely on Allstate to get the roadside service they need to get their car back up and running. The cheapest roadside coverage option costs around $25 and is an add-on to existing Allstate auto policies. Non-Allstate customers can join the Allstate Motor Club by purchasing a roadside coverage plan starting at $89, which carries higher coverage limits and membership perks.

Our Allstate Roadside Assistance review can answer your questions about its roadside assistance coverage.

Overview

 

Allstate Policy Add-On

Availability

50 states

Annual Pricing

$25 per vehicle

Service Calls Per Year

4-5

Tow Truck

Yes

Battery Jumpstart

Yes

Lockout Services

Yes

Flat Tire

Yes

Fuel Delivery

Yes

On-scene Labor

Yes

Winching

Yes

Trip Interruption

Yes

Contact

Our Thoughts on Allstate Roadside Assistance

Allstate roadside coverage is available in all 50 states with flexible plans based on your coverage needs and budget.

Costing less than $3 per month, existing Allstate customers save the most by purchasing roadside coverage as an add-on to their policy. This small increase offers coverage for towing, tire changes, jumpstarts and more.

Allstate also sells two plans that include membership in the Allstate Motor Club. Similar to AAA, members will enjoy roadside coverage plus perks, like discounts on rental cars, free vehicle history reports and savings at restaurants, sporting events and more. These plans cost more than the policy add-on — starting at $89 per year — but also carry higher coverage limits, like up to 100 miles of towing.

With all your basic roadside services offered in an affordable package that is available nationwide, we consider Allstate a strong choice for roadside coverage.

Allstate Roadside Assistance Cost

You can secure roadside coverage in four different ways through Allstate. We outline the costs below and explain the different coverages in the next section.

 

Monthly Premium

Annual Premium

Add-On Coverage

$2.08 per vehicle

$25 per vehicle

Roadside Advantage

$7.42 for first year; Increases to $8.75 on renewal

$89 for first year; Increase to $105 on renewal

Roadside Elite

$13.67 for first year; Increases to $14.92 on renewal

$164 for first year; Increase to $179 on renewal

Pay-Per-Use

  • Tow: Starts at $119
  • Lockout: $89
  • Fuel delivery: $89
  • Tire change: $95
  • Jumpstart: $89
  • Winching: Call for quote
 

What’s Included and Not Included

Allstate's various roadside assistance plans offer the most common roadside services. In the table below, we break down how coverage limits can vary with each plan. (See earlier table for pricing Allstate Pay-Per-Use pricing.)

 

Insurance Add-On Coverage

Roadside Advantage

Roadside Elite

Service Calls Per year

4-5

5

5

Tow Truck

Up to $100

10 miles

100 miles

Winching

Yes

Yes

Yes

Battery Jumpstart

Yes

Yes

Yes

Fuel Delivery*

Yes

Yes

Yes

Lockout Service

Yes

Yes

Yes

Flat Tire

Yes

Yes

Yes

Roadside Hazard

No

Up to $100

Up to $250

Trip Interruption

No

Up to $1,500

Up to $1,500

Motorcycle and RV coverage

No

No

Yes

*Driver pays for cost of fuel

What's Included?

All three of Allstate’s roadside coverage plans include tows, battery jumpstarts, fuel delivery and other common roadside services. Purchasing a Roadside Advantage or Elite plan unlocks additional perks, like roadside hazard benefits and RV coverage.

  • Service Calls: Allstate will send a technician to help get your car back on the road. You can make four to five annually under the policy add-on (may vary by region). This increases to five service calls annually with the Roadside Advantage and Elite plans.
  • Vehicle towing: Allstate will send a contractor to tow your vehicle to a repair shop. Allstate charges a fee for extra miles beyond your plan's limits.
  • Battery jumpstarts: Arrange for a mechanic to jumpstart a dead battery.
  • Flat-tire changes: Allstate will send a technician to switch out a damaged tire with your spare.
  • Fuel deliveries: A contractor will deliver gas to you; however, you must pay for fuel.
  • Locksmith services: Allstate will send a locksmith to open your car door if you accidentally lock your keys inside.
  • Winching and extrication: Winching is the extrication of a car that's inaccessible by a tow truck.
  • Trip interruption: Allstate's Roadside Advantage and Elite plans include $1,500 of trip interruption coverage, which will pay for repair costs and even meals and lodging if your car breaks down mid-road trip.
  • Motorcycle and RV coverage: Purchasing the Roadside Elite plan will include roadside coverage for your motorcycle and RV.
  • Roadside hazard benefit: Allstate will reimburse you for tire repair or replacement costs if your tire is damaged from a covered road hazard. Not available in Massachusetts.

What's Not Included?

Roadside coverage through Allstate will not cover drivers for the following scenarios:

  • Services for persons or vehicles that aren't listed under your plan: Allstate roadside plans follow the vehicle, not the person. You can't use your roadside assistance to cover another person's vehicle that isn't on your plan.
  • Services beyond your plan's limit: Allstate's plans don't cover services beyond coverage limits, such as extra towing costs.

Allstate Motor Club Discounts and Benefits

While the policy endorsement is cheaper, the Roadside Advantage or Elite plan will include membership in the Allstate Motor Club and the following perks:

  • Rental car upgrades, discounts and free rental days
  • Free CARFAX vehicle history reports
  • Discounted oil changes and auto parts
  • Discounts to restaurants, spa visits, gym memberships, dry cleaning and more
  • Discounted event tickets for movies, sporting events, amusement parks and more
Buy an Auto Policy With Roadside Assistance

How To Request Allstate Roadside Assistance

To request Allstate roadside assistance, you can dial (844) 839-3138 and speak with an agent. Alternatively, you can open the Allstate mobile app, tap on roadside assistance and follow the instructions. Using Allstate’s pay-per-use roadside service can be done via phone or mobile app, as well.

How To Add Allstate Roadside Assistance

By using the mobile app, signing up online or calling a Farmers agent, you can purchase Allstate roadside coverage in three different ways:

  • Add a roadside coverage endorsement to your Allstate car insurance policy.
  • Buy an Allstate Roadside Advantage or Elite membership plan.
  • Use Allstate Pay-Per-Use when you need roadside assistance (no plan subscription needed).

Pros and Cons of Allstate Roadside Assistance

SmartFinancial praises Allstate roadside assistance for its affordability and flexible membership levels. However, there are some drawbacks that drivers should bear in mind.

Pros

Cons

Affordable

No services for vehicles that aren't covered by Allstate roadside assistance plans.

Flexible membership levels

 

All basic roadside assistance services

 

Non-Allstate customers can purchase memberships

 

Pros

  • Affordable: Allstate's roadside policy add-on costs only about $25 per vehicle per year, which is less than $3 per month.
  • Flexible membership levels: The policy add-on offers the most basic coverage, which the Roadside Advantage and Elite plans unlock higher coverage limits and additional perks for a higher cost.
  • All basic roadside assistance services: Allstate roadside assistance includes coverage for the most common roadside emergency services, including tows, battery jumpstarts and winches.
  • Non-Allstate customers can purchase memberships: You don't have to be an Allstate car insurance customer to purchase on-demand roadside assistance. Allstate also allows non-customers to purchase Allstate Roadside Advantage and Elite memberships.

Cons

  • No services for vehicles that aren't covered by Allstate roadside assistance plans: Allstate’s roadside coverage add-on or membership plans do not provide services for cars not listed in the policy or contract. For example, you wouldn’t be able to request service while riding in your cousin’s car as a passenger.

Allstate vs. the Competition

Allstate offers similar roadside benefits to competing insurance carriers but at a slightly higher price. Keep in mind that coverage limits may vary by policy and region.

Services

Allstate Add-On

Nationwide Basic

Farmers

State Farm

Annual Cost

$25

$22-$24

$23

$8-$24

Service Calls

3

6

3

N/A

Towing

Up to $100

15 miles

Up to $150*

Varies

Winching

Yes

Yes

Yes

Yes

Locksmith

Yes

Yes

Yes

Yes

Fuel Delivery

Yes

Yes

Yes

Yes

Jumpstart

Yes

Yes

Yes

Yes

Flat Tire

Yes

Yes

Yes

Yes

On-Site Labor

Yes

No

No

Yes

FAQs

How much extra is roadside assistance with Allstate?

Adding roadside coverage to your existing Allstate auto insurance policy will cost $25 per vehicle per year. For more coverage and membership in the Allstate Motor Club, drivers can purchase the Roadside Advantage ($89 for the first year) or Elite plan ($164).

Can I use my roadside assistance for someone else?

No, the Allstate policy add-on for roadside coverage will follow the vehicle, not the person. Allstate customers cannot request roadside assistance for a vehicle not listed in their auto policy.

Do I have Allstate roadside assistance?

You can confirm if you have roadside coverage by reviewing your coverages through your online account or the Allstate mobile app. If you want to add roadside assistance coverage, you can edit your coverages online or contact an Allstate agent.

How often can I use my Allstate roadside assistance?

The Allstate roadside policy add-on includes four to five service calls per year but this may vary by region. This increases to five service calls annually with the Roadside Advantage and Elite plans.

How do I get reimbursed for towing with Allstate?

Policyholders are encouraged to use Allstate's mobile app but they can call (844) 839-3138 and follow the prompts for Allstate reimbursements on eligible roadside service-related expenses. You'll need to keep copies of supporting documentation, including bills, receipts and invoices, when submitting your reimbursement claim.

Key Takeaways

  • Allstate roadside assistance includes most roadside emergency services, such as tows, battery jumpstarts, fuel delivery and flat tire changes.
  • Allstate sells roadside coverage as a policy add-on starting at $25 per vehicle per year.
  • Drivers can join the Allstate Motor Club by purchasing a roadside coverage plan starting at $89 for the first year.
  • Purchasing an Allstate Roadside Advantage or Elite plan costs more but unlocks other benefits, like higher towing coverage limits, reimbursement for tire repair costs and RV coverage.
  • Allstate Pay-Per-Use lets drivers request roadside emergency services at a discounted rate on an as-needed basis without needing to subscribe to a plan.

SmartFinancial can help you find a roadside coverage plan while comparing auto insurance rates to ensure you're paying the lowest price possible. Every driver will eventually have a roadside emergency. You'll need a great roadside assistance plan to help get your car running after a mechanical breakdown. Enter your zip code below, answer some questions and see what rates insurers are offering you.

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