A Message from the CEO

Lev Barinskiy
March 24, 2020


Dear Valued Customer,

The COVID-19 epidemic has everyone in a state of panic and distress. In most cities, people are ordered to practice social distancing, something we’ve never had to do with friends and loved ones. Some of us are overwhelmed trying to protect the vulnerable or we’re barred from seeing them altogether. Cities that were once bustling are closing down and locking up indefinitely.

This rapidly changing situation is unprecedented for everyone, but I want you to know that you have our commitment to providing you the service you depend on.

In response to the developing situation, we’ve implemented our business continuity plan, and have rolled out a work from home environment for all of our departments to ensure continued service to all of our customers. All of our staff and agents are working remotely from their homes to make sure we do our best to prevent the spread of COVID-19.

We are here for you and we are working on a number of initiatives to help those that have been affected by these disruptive events. We encourage you to contact us for information on how we are helping our insurance community navigate these tough times.

We are committed to meeting your needs and delivering dependable service during these times of uncertainty. We will get through this pandemic together.

Sincerely,

Lev Barinskiy
CEO, SmartFinancial