California Privacy Rights

Under the California Consumer Privacy Act (“CCPA”), California residents have the right to access, delete, and opt-out from the sale of their Personal Information.

To file your CCPA request, please complete the form at the bottom of this page or call us at 877-323-7750. On receipt of your request, we may request additional information if we are unable to verify your identity based on comparing the information you submit with information we retain in our files, or if we believe additional information is needed to verify your identity. If you request to receive the specific pieces of Personal Information in our files about you, we will send you and require you to return a signed declaration, under penalty of perjury, verifying your identity and request.

If you file a request to access or delete your Personal Information, we have 45 days to respond to your request. We may also inform you that we need up to 45 additional days to respond and the reason we need additional time. If you opt-out of the sale of your Personal Information, we have 15 days to process your opt-out request.

If you are an authorized agent of a requesting consumer, you must provide a written authorization from the consumer or a copy of a lawful power of attorney that permits you to submit the request on the consumer’s behalf. You may provide that written authorization to us via email at opt-out@smartfinancial.com after submitting the request. We may contact you or the consumer on whose behalf you claim to act to verify your authorization.

Additional information about how we collect, use, and disclose Personal Information, and methods by which you may contact us with questions, can be found in our Privacy Policy . You may find the answer you are looking for faster by reviewing the Privacy Policy than by submitting a request and waiting for our response.

What are your preferred contact methods for questions about your request?
How do you want to receive the information you requested?
Do you want access to your Personal Information?
Do you want us to delete your Personal Information?
Do you want to opt-out of the sale of your Personal Information?
Are you submitting this request as an authorized agent for the above consumer?