Which insurance carrier is right for you? Compare premiums, savings, and quotes from Direct Auto and Arbella.
In 1991, William Adair had the vision of creating a premier, non-standard automobile insurance company that served customers better than any other insurer, He founded Direct Auto Company, the first company owned by Direct General Insurance Group, headquartered in Nashville, Tennessee. The business has since expanded, but the beliefs remain true to Adair’s original vision.
Direct Auto Company specializes in providing auto insurance for all people, even those considered “high-risk” or who need SR-22 certification. Today, Direct Auto Company has more than 400 retail store locations across the United States and provides consumers a variety of products and services online, in-store and over the phone.
Founded in 1988 in Quincy, Massachusetts, Arbella took over Kemper Group’s Massachusetts auto insurance business, which was then-troubled. Arbella’s founders worked to strengthen their partnership with independent agents. Arbella is a mutual company owned by its policyholders and prides itself on excellent customer service. In 2004, Arbella formed the Arbella Insurance Foundation to support not-for-profit organizations that have a positive impact on the communities Arbella serves, donating more than $13 million to 960 different charities. Arbella also founded the Arbella Insurance Group Charitable Foundation in 2004. Arbella has consistently ranked as one of the best places to work in New England. Arbella Insurance Group has more than $600M in revenue with approximately $1B in assets.
Below is a list of average rates, rankings, products and discounts for the two companies. For full company overviews, you can visit Direct Auto Overview and Arbella Insurance Group Overview.
Below is a list of the average rates that drivers typically pay with Direct Auto and Arbella Insurance Group. On average, Direct Auto charges approximately $113.60 per month while Arbella Insurance Group comes in at around $155.36 per month. For Direct Auto, the cheapest state average is Tennessee at $44.34 per month and the most expensive is Georgia at $180.89 per month. For Arbella Insurance Group, the cheapest state average is Massachusetts at $155.36 per month and the most expensive is Massachusetts at $155.36 per month.
|State||Direct Auto||Arbella Insurance Group|
Drivers will typically get a discount if they insure multiple vehicles. Here is a list of average rates that Direct Auto and Arbella Insurance Group typically charge for drivers who have more than 1 vehicle.
|Number of Vehicles||Direct Auto||Arbella Insurance Group|
Drivers who own their home rather than rent can sometimes get a small discount. We found that on average Direct Auto charges $117.75 per month and Arbella Insurance Group charges $165.45 per month for customers who own their home.
|Own/Rent||Direct Auto||Arbella Insurance Group|
Which car insurance company is better? We've made it easy to compare companies side by side. See how Direct Auto and Arbella ranked among the industry ratings.
|JD Power Ranking||Below Average|
|NAIC Complaint Index||6.06|
|NAIC Complaint Ratio||0.11|
What coverage is available through Direct Auto and Arbella? Both insurance companies offer Auto, Commercial, and Motorcycle insurance. Additional products from Arbella insurance also includes Health, Home, Renters, RV, and Umbrella insurance. Considering these two top insurance providers? Check out the list below. To view a full list of products that are available, visit Direct Auto and Arbella Insurance Group Insurance page.
Direct Auto offers a wide range of discounts to its policyholders, including Good Student, Homeowner, and Mileage discounts. Arbella also offers a few discounts that Direct Auto doesn’t including Student Away at College, Residence Safety Package, and Rental Property Account Credit discounts. Start taking advantage of discounts offered by insurance providers like Arbella and Direct Auto insurance and save yourself some money. You can review the full list of discounts that these two companies offer below.
|Affinity Discount||Account Credit Discount|
|Good Student Discount||Advanced Driver Training Discount|
|Homeowner Discount||Annual Mileage Discount|
|Mileage Discount||Anti-theft Devices Discount|
|Military Discount||Auto Loyalty Discount|
|Multi-Car Discount||Auto Rewards Discount|
|Multi-Product Discount||Deployment/Active Military Duty Discount|
|Prior Coverage Discount||Driver Simulator Training Discount|
|Renewal Discount||Energy-Saving Hybrids or Electrics Discount|
|Safe Driver Discount||Experienced Motorcycle Operator Discount|
|Senior Citizen Discount||Good Student Discount|
|Welcome Back Discount||MAHA Workshops Savings Discount|
|Mass Save Discount|
|Motorcycle Training Discount|
|Multi-car Family Discount|
|Multi-car Individual/Spouse Discount|
|New Business Discount|
|New Home Credit|
|Premium in Full Discount|
|Protective Devices Discount|
|Renew and Save Discount|
|Rental Property Account Credit|
|Residence Safety Package|
|Student Away at College Discount|
Wheel Focused™ on iTunes and Google Play is available to download, regardless of what carrier you may have. The app is designed to improve driving behaviors through real-time feedback.
|Direct Auto Mobile App|
|Direct Auto does not currently have a mobile app.|
|Arbella Mobile App|
|Arbella uses Wheel Focused™|
|Direct Auto Contact Info|
|Address||1128 Murfreesboro Road, Nashville, TN|
|Arbella Contact Info|
|Address||1100 Crown Colony Drive, P.O. Box 699103, Quincy, MA 02269-9103|
The statistics listed on this page are from our own in house reporting. We track and record quotes that carriers have provided based on various criteria. The rates and averages shown on this page should only be used as an estimate.
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