Travelers Insurance: Company Overview

Travelers has been providing coverage to it's customers since 1864. Learn more about the company, discounts, and rates they offer.

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About Travelers

For more than 160 years Travelers Insurance has been protecting homes, cars, valuables, and businesses. Today they have the reputation of being one of the best property and casualty companies in the industry and are the only one in the Dow Jones Industrial Average. The company has 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom, Ireland, and Brazil. In 1864, a stonecutter, James G. Batterson, and several other townsman in Hartford Connecticut began organizing a company to introduce accident insurance to the U.S. James E. Bolter, a local banker, asked Batterson how much he’d charge to insure his four-block home. Batterson said it would cost “two cents.” Today, the two-cent “premium” is Traveler’s treasured souvenir. The following year, Travelers began selling life insurance and in 1897 they issued their first automobile insurance policy. In 1889, they offered liability insurance to employers (workers compensation). By 1901 Travelers Insurance offered health and liability insurance. In 1903, they opened an insurance school and the following year organized a corps of safety engineers. In 1919, Travelers offered aircraft liability insurance with a full aviation program. During World War II, Travelers underwrote the Manhattan Project, the building of the first atomic bomb. In 1956, they established a weather research center and two years later offered life insurance to women at lower rates than men.

The Traveler’s logo of the protective red umbrella was introduced in 1960. In 1968 Travelers used modified RVs as a mobile claim office to assist policyholders after disasters. In 1969, they issued accident policies for space flight and lunar exploration. In 1997, they launched an insurance policy to protect people who do their personal banking online. In 1999, they offered identity fraud expense reimbursement coverage. On April 1, 2004, Travelers merged with the St. Paul Companies Inc., forming one of the largest casualty insurers and financial services firms. In 1993, Travelers was acquired by the Primerica conglomerate, which renamed itself Travelers Group and in 1996 bought the casualty and property insurance businesses of the Aetna Life and Casualty Company. A year later, Travelers bought Salomon Brothers Inc and merged the investment bank with its own Shearson-Smith Barney to form Salomon Smith Barney Holdings Inc, which became one of the largest Amerian securities firms. In 1998 Travelers merged with Citicorp to form Citigroup, which spun off in 2002 into the property and casualty insurance business to form Travelers Property Casualty Corp. Today these companies share one name, The Travelers Companies, Inc.

In 2006 Travelers Insurance began offering a discount to drivers of hybrid vehicles and still does today. In 2016, Travels created the first predictive model to help injured employees avoid chronic pain and opioid use. From 1995-2018, Travelers has made the Fortune 500 and from 2008-2017 they made Barron’s 500. From 2006-2018, they made Fortune’s World’s Most Admired Company list. In 2019, they made Forbes Most Just Companies list. From 2014-2017 the NAIC awarded them the largest U.S. workers’ compensation and commercial auto carrier. The culture at Travelers is just as impressive. Travelers have been ranked as a military friendly company, employer and brand by Viqtory for several consecutive years. The company made it to the Best for VETS Index from 2019-2019 and was ranked as a top veteran-friendly company in U.S Veterans magazine, 2014-2017. Travelers also won best employers by Forbes (2015-2018) and by Glassdoor (2018-2019). It was voted best employers for diversity (Forbes, 2019) and for Women (Forbes, 2019). The Human Rights Campaign Foundation awarded Travelers Insurance as Best Place to Work for LGBTQ Equality (2016-2019) and the Amerian Association of People with Disabilities voted it as the Best Place to Work for Disability Inclusion (2018).

Travelers Facts & Ratings

Year Founded 1864
Market Share 1.8%
Financial Strength Excellent
JD Power Ranking About Average
BBB Rating A+
NAIC Complaint Index 0.0
Moody’s Rating Aa2
S&P Rating AA

Travelers Mobile App Rating

iOS 4.7 stars (out of 5) 44.3K user reviews
Android 3.8 stars (out of 5) 1.2K user reviews

The Travelers Mobile app is available for iOS and Android. This award-winning mobile app can help manage insurance and banking accounts, request roadside service, file and track claims and pay bills.

Pros & Cons of Travelers

  • Unlike other carriers who only offer it for the first two or three years, Travelers’ new car replacement covers the first five years.
  • Travelers offers accident forgiveness.
  • Offers ride sharing insurance.
  • Discounts on hybrids and electric vehicles.
  • Prices tend to be high.

Common Questions about Travelers

What rating do Travelers have for Home and Car insurance?

Travelers have excellent ratings, including an A++ from A.M. Best Rating and an A+ from the BBB.

How do I get car insurance with Travelers?

You can get a quote on Traveler’s website or you compare multiple quotes from different carriers here on SmartFinancial.

Does Travelers insurance offer a military discount for cars?

No, Travelers doesn’t offer a military discount for car insurance.

Does Travelers insurance cover tires?

If you’re in an accident that is deemed your fault and your tires get damaged or need to be replaced, you’ll have to pay the deductible on your collision coverage before insurance will pay to repair or replace your tires.

What discounts do Travelers offers for car insurance?

Multi-policy Discount, MultiCar Discount, Home Ownership Discount, Safe Driver Discount, Continuous Insurance Discount, Hybrid/Electric Vehicle Discount, New Car Discount, EFT, Paid in Full and Good Payer Discount, Early Quote Discount, Good Student Discount, Student Away at School Discount, Driver Training Discount, Affinity Program Discounts, IntelliDrive Program Safe Driving Discount

How do you obtain proof of insurance from Travelers?

If you buy car insurance from Travelers, your insurance agent can either show you how you can print out your proof of insurance or mail it to your address.

Do Travelers extend insurance to rental cars?

Contact your insurance agent to find out how much your car insurance would cover you in the event that you had an accident in a rental car. Often, but not always, your insurance travels with you.

What is identity fraud expense reimbursement from Travelers?

Travelers insurance is the first insurer to offer reimbursement coverage for identity fraud expenses to help repair the harm that has been done. Coverage is up to $25,000 with no deductible. It may cover medical fraud, travel expenses, replacement of government issued ID, lost wages (up to $1,000 a week for up to 5 weeks), attorney’s fees, services to reclaim identity and restore credit.

Is Travelers insurance rated the best?

Travelers insurance has some of the highest ratings and the lowest number of complaints.

What discounts do Travelers offer for hybrid or plug-in electric vehicle owners?

If you own or lease a hybrid or electric car you can save on your Travelers auto insurance.

Does it cost more to insure an electric car with Traveler Insurance?

Travelers Insurance offers a hybrid/electric vehicle discount. However, your rate is greatly dependent on the value of the car.

Travelers Insurance Products

Car Insurance Home Insurance
Renters Insurance Condo Insurance
Landlord Insurance Boat & Yacht Insurance
Wedding & Events Insurance Umbrella Insurance
Jewelry and Valuable Items Coverage Affinity Car & Home Program
Commercial Auto and Trucking Cyber Insurance
General Liability Management & Professional Liability
Commercial Property Small Business Owner’s Policy
Surety Bonds Workers Compensation
Energy & Renewable Insurance Construction Insurance
Financial Institutions Healthcare
Manufacturing Real Estate
Risk Control Services Premiums Business Audit
Risk Management Information Services  

Travelers Auto Insurance Coverage

Bodily Injury Liability

This form of protection covers bodily injuries to a third party in an accident that was deemed your fault.

Property Damage Liability

This form of protection covers property damage and loss of use to a third party.

Comprehensive Coverage

This insurance pays for damages and loss other than that caused by a collision. It is subject to a deductible.

Collision Coverage

This insurance pays for damages and loss caused by impact with another automobile, object or person. It is subject to a deductible.

Medical Payments

This type of protection will cover you if you’ve been injured in an accident, regardless of who’s at fault. Coverages include income continuation, loss of services, funeral expenses and child-care expenses.

Car Rental

This coverage takes care of renting a vehicle while yours is being repaired for more than 24 hours.

Uninsured/Underinsured Motor Vehicle

This protection pays for medical expenses if you’re injured in a vehicular accident caused by someone who doesn’t carry liability insurance or whose liability limits are lower than necessary.

Emergency Road Service

This coverage sends assistance if you have a roadside breakdown.

Rideshare Driver Coverage

If you drive for a rideshare company like Uber or Lyft, this coverage protects you during that period of time when you’re covered by neither your personal auto insurance nor your rideshare company’s insurance.

Gap or Loan/Lease Insurance

Gap insurance takes care of your expenses if your loss is greater than what’s covered by your policy. For instance, if you still owe $33,000 on a car but it’s valued at 30,000, you will still have to pay off $3,000 if it’s a total loss. Gap insurance would cover that remaining balance.

New Car Replacement

If you total your car in the first five years, this coverage pays to replace it with a brand new car of the same make and model.

Accident Forgiveness

The Travelers Responsible Driver package includes accident forgiveness. This feature forgives one accident every 36 months.

Minor Violation Forgiveness

The Travelers Responsible Driver package includes minor violation forgiveness. It forgives one minor violation every 36 months.


Multi-policy Discount MultiCar Discount
Home Ownership Discount Safe Driver Discount
Continuous Insurance Discount Hybrid/Electric Vehicle Discount
New Car Discount EFT, Paid in Full and Good Payer Discount
Early Quote Discount Good Student Discount
Student Away at School Discount Driver Training Discount
Affinity Program Discounts IntelliDrive Program Safe Driving Discount

Travelers Auto Insurance Rates by State


Travelers Auto Insurance Rates by Vehicle

Number of Vehicles Avg Monthly Rate

Travelers Auto Insurance Rates by Homeownership

Own/Rent Avg Monthly Rate

Travelers Contact Info

Address 485 Lexington Ave New York, NY 10017
Phone 1-800-328-2189


The statistics listed on this page are from our own in house reporting. We track and record quotes that carriers have provided based on various criteria. The rates and averages shown on this page should only be used as an estimate.


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