Anthem vs. Blue Cross Blue Shield Insurance

Which health insurance company is the best option for you and your family? Compare Anthem and Blue Cross Blue Shield side by side.

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Anthem vs. Blue Cross Blue Shield: What You Need to Know

In 2004, WellPoint Health Networks Inc and Anthem, Inc. merged and became the nation’s leading health benefits company. In December 2014 WellPoint Inc. changed its corporate name to Anthem, Inc. The Anthem companies offer health care plans and related services like dental, vision, behavioral health, life insurance and disability insurance benefits as well as long-term care insurance and flexible spending accounts. Anthem has about 40 million members and is ranked 33rd on the Fortune 500.

Blue Cross was formed in 1929 as a partnership between Baylor University Hospital and its patients who were struggling financially. The administrators of the hospital wanted to make healthcare more affordable for some patients, many of whom were Dallas public school educators on restricted budgets. The initial payment plan set up by Baylor University Hospital consisted of a 50-cent prepay each month for up to 21 days of hospitalization per year. The success of the program lead to enrollment by employees in other professions across Dallas.

To learn more about each company, you can check out the Anthem Overview and Blue Cross Blue Shield Overview.

What is Anthem and Blue Cross Blue Shield Insurance Rating?

Which health insurance company is better? We've made it easy to compare companies side by side. See how Anthem and Blue Cross Blue Shield ranked among the industry ratings.

Comparison Anthem Blue Cross Blue Shield
Year Founded 2004 1929
BBB Rating A+ A-
NAIC Complaint Index 0.30% for individual health insurance  
Market Share Percentage 6.3 14.1%
Financial Strength Excellent Excellent
S&P Rating   A+

Pros & Cons of Anthem or Blue Cross Blue Shield

Pros

Anthem
  • Anthem Inc. is one of the largest providers of health insurance plans in the country, serving approximately 40 million members
  • Anthem Inc. is a financially secure health insurance carrier.
Blue Cross Blue Shield
  • Blue Cross Blue Shield is financially strong and stable
  • As a subsidiary of Anthem Inc. BCBS is one of the most prominent health insurers.
  • Blue Cross Blue Shield offers global coverage and a global coverage app on itunes and GooglePlay.
  • BCBS is available in 50 states and is accepted by 90% of doctors and specialists.

Cons

Anthem
  • Anthem received some bad press in 2014, for refusing to cover the hospitalization of a man with stage 4 cancers. Anthem ended up paying for coverage after public outcry.
  • In 2017, Anthem was fined for untimely responses to complaints.
Blue Cross Blue Shield
  • Blue Shields prices are slightly higher than the average.

Anthem and Blue Cross Blue Shield Mobile Apps Options

The Anthem Medicaid app is only available to policyholders in 5 states. Indiana, Kentucky, Nevada, Wisconsin, and Virginia. The app allows users to find doctors, hospitals, and pharmacies, view claims, pay your bill, and manage your prescriptions.

Each State has its own Blue Cross Blue Shield app on iTunes and GooglePlay. The app allows users to find doctors, hospitals, and pharmacies, view claims, pay bill, and manage prescriptions.

Anthem Mobile App
iOS      2.2 42 users
Android      2.9 101 users
Blue Cross Blue Shield Mobile App
Blue Cross Blue Shield mobile app varies by State    

Anthem and Blue Cross Blue Shield Enrollment Process

Anthem

Anthem is available through the health insurance marketplace or you can get several free quotes here.  Each state has their own marketplace. If you’re not sure where to begin, visit https://www.healthcare.gov/.

Blue Cross Blue Shield

Blue Cross Blue Shield is available through participating employers for group insurance. You can also buy an individual or family plan directly from Blue Cross Blue Shield, the health insurance marketplace or you can get several free quotes here.

You can also contact 888.630.2583 to learn more about Blue Cross Blue Shield options for individuals and families or find a local BCBS company by visiting here.

How to File a Claim with Anthem and Blue Cross Blue Shield Insurance

Anthem

Make sure you use the claim form from your benefit plan because each type is different. You’ll need to get procedures codes from your doctor’s office. File the paperwork within the time limit. Include pre-approval if it’s needed.

Blue Cross Blue Shield

If you use a network doctor or hospital, your claims will be submitted by that provider. If you see an out-of-network provider, you need to submit the claim yourself. You must submit a completed claim form or alternative documentation via fax or mailing address. As an alternative to sending a claim form, supply a description of services, a bill of charges from the provider and any medical documents you received from your provider.

For medical and/or dental services in the U.S. Puerto Rico or the U.S Virgin Islands, Use these claim forms. For anywhere else or on a cruise ship outside the U.S. use the Blue Cross Blue Shield Global Core international claim forms. For prescriptions inside or outside the U.S. or U.S. territories: Use these claim forms.

Common Questions About Blue Cross Blue Shield and Anthem Insurance

Anthem

What is the policy number on the Anthem insurance card for?

Your policy number is the same as your ID number, which should be on the front of the card.

Does Anthem insurance cover diabetic supplies?

Your Anthem health insurance will cover diabetic glucose monitoring under the category called Durable Medical Equipment (DME). Costs vary per individual and plan.

What is Anthem HealthKeepers insurance?

Anthem HealthKeepers is a Point of Service (POS) plan. Participating providers in the HealthKeepers network accept a set free as payment for covered services, keeping costs low.

Does Anthem insurance cover weight loss programs?

Some Anthem Blue Cross Blue Shield plans cover weight loss surgery while others do not. Contact your agent to find out if weight-loss surgery is included in your plan.

Blue Cross Blue Shield

Is Blue Cross the same as Blue Shield?

Blue Cross and Blue Shield took their partnership a step farther, by consolidating staff and operations, forming the Blue Cross Blue Shield Association in 1982. The Blue Cross and Blue Shield Association (BCBSA) is a federation of 36 independent, community-based and locally operated Blue Cross and Blue Shield companies.

How does Blue Cross Blue Shield work?

Blue Cross Blue Shield (BCBS) offers employer-provided health insurance or group health insurance. BCBS also offers individual and family health plans.

What is the Blue365® program?

Blue365 is a free health and wellness discount program offered to members. It includes discounts on gym memberships, fitness gear, healthy eating options and more.

Does Blue Cross Blue Shield cover outside the US?

For people living or working abroad for an extended period of time, there are GeoBlue plans available through BCBS.

Anthem and Blue Cross Blue Shield Insurance Contact Info

Anthem Contact Info
Address 220 Virginia Avenue Indianapolis, IN 46204
Phone 1 (800) 331-1476
Website https://www.anthem.com/
Facebook https://www.facebook.com/AnthemBlueCrossBlueShield/
Youtube https://www.youtube.com/channel/UCInrJqNqrSpvHwNErijbVyg
Twitter https://twitter.com/AnthemInc
Linkedin https://www.linkedin.com/company/antheminc/
Blue Cross Blue Shield Contact Info
Address 225 North Michigan Ave, Chicago, IL 60601
Phone 1 (888) 630 - 2583
Website https://www.bcbs.com/
Facebook https://www.facebook.com/AnthemBlueCrossBlueShield/
Youtube https://www.youtube.com/user/bluecrossblueshield
Twitter https://twitter.com/BCBSAssociation
Linkedin https://www.linkedin.com/company/blue-cross-and-blue-shield-association/

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