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MetLife Insurance: Overview
MetLife is one of the leading global providers of insurance providing coverage since 1869.
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About MetLife Auto & Home
In 1869, MetLife began offering financial protection to working-class Americans, mostly Civil War sailors and soldiers. It was then called the Metropolitan Life Insurance Company and soon shifted to a focus on life insurance. By 1909, MetLife was the nation’s largest life insurer. From 1907 to 2005, the Metropolitan Life Insurance Company Tower was the company’s headquarters in Lower Manhattan. It was the world’s tallest building until 1913. This famous building emanated light for years with the slogan, “The light that never fails,” and it was often featured in MetLife advertisements.
By 1930, MetLife was the largest insurer in the U.S and Canada. The company then began to focus on diversifying its services. Founded in 1972, MetLife Auto & Home is made up of MetLife’s nine affiliate personal lines. Together they serve all 50 states and the District of Columbia for personal lines property and casualty policies.
MetLife Auto & Home has over 2.7 million active policies in place, which includes servicing 58 of the Fortune 100 companies and 90 of the largest Fortune 500 companies. MetLife’s home insurance includes home insurance, condo insurance, renters insurance, insurance for landlords, mobile home insurance, RV, ATV, boat, and motorcycle policies. They also offer flood and earthquake insurance policies. MetLife Auto & Home also underwrites group legal plans in many states.MetLife Auto & Home is the first national insurer in the United States to offer identity-theft resolution services at no extra premium. It is the largest life insurer in the U.S. MetLife began as a holding company for 85 years until the year 2000 when they began to be traded publicly.
Today, MetLife is among the largest global providers of insurance, annuities, and employee benefit programs, with 90 million customers in over 60 countries. The company ranks in the top 50 from Fortune 500 lists, according to total revenue.
Metlife Facts & Ratings
| Year Founded | 1868 |
| Financial Strength | Excellent |
| JD Power Ranking | About Average |
| S&P Rating | AA- |
| NAIC Complaint Ratio | 0.69 |
Metlife Mobile App Rating
| iOS | 1.3 | 197 user reviews |
| Android | 1.9 | 1,904 user reviews |
The MetLife Auto & Home Mobile App is available for iOS and Android. With this app, you can pay bills, file claims, view policies and even get a life insurance quote.
Pros & Cons of Metlife
- MetLife Auto & Home is a subsidiary of MetLife, the largest life insurance company in the country, which is financially stable.
- 150 years of experience.
- No deductible on glass repairs.
- MetLife does not offer accident forgiveness.
- Mobile app issues.
- Expensive policies.
Common Questions about Metlife
Who owns MetLife insurance?
MetLife Inc. is a holding corporation for the Metropolitan Life Insurance Company (MLIC). MetLife Auto & Home is a subsidiary of MetLife Inc., which is publicly traded.
Will MetLife cover ridesharing drivers?
Not only does MetLife offer rideshare insurance to the rideshare companies, but starting 2015, the company began offering rideshare insurance to drivers as well.
Does MetLife auto insurance cover rental cars?
You have the option of rental car coverage with MetLife. The way it works is that if you’re in an accident under circumstances that are covered, you’re covered, up to limits, for renting a car while yours is being repaired.
Does MetLife auto insurance have accident forgiveness?
Many insurance companies offer accident forgiveness policies that prevent your rates from increasing after your first at-fault accident. MetLife, unfortunately, does not.
How is MetLife auto insurance rated?
MetLife has a low complaint ratio and the highest marks for financial strength and customer service.
Does MetLife car insurance cover towing?
If you buy roadside assistance, it covers towing and labor.
Why is MetLife auto insurance so expensive?
MetLife is not cheap but it’s not very expensive. Premiums are reasonable and the company rewards safe drivers with the Deductible Savings Benefit, which lowers your deductible by $50 each year you go without having an accident.
Does MetLife home insurance cover mold?
Most homeowners insurance carriers do not cover mold infestations unless they result from damage caused by a covered peril. Back-up of Sewer, Drain, and Sump Pump coverage, however, does pay the costs of repairing or replacing anything that may have been damaged, including mold clean up.
Will MetLife home insurance cover trampoline?
Trampolines, like swimming pools, are considered “an attractive nuisance.” Because they raise your chances of having an accident on your property, your homeowners insurance rate is likely to be higher if you have a trampoline. Also, coverage varies by state. Speak with an agent to find out if you’d be covered in your state and learn what your state-specific exceptions are if there are any.
Does MetLife home insurance have good reviews?
Yes, MetLife customers’ overall satisfaction rating is a little above average for home insurance, with customer complaints being fewer than the median.
How does MetLife's life insurance work?
MetLife life insurance products include basic term life, supplemental term life, dependent term life, group universal life and group variable universal life and MetLife Advantages, which is a comprehensive suite of services for basic life, supplemental term life and accidental death & dismemberment (AD&D) policyholders.
What are the benefits of MetLife Advantages?
Transition Solutions helps when you move on from a company. MetLife will help you make the right decisions during transitions. This program also prevents gaps in coverage. It also provides professional guidance and counseling for behavioral, health and life issues. MetLife Advantages also offers travel assistance, whether you’re traveling domestically or internationally. Funeral discounts and planning services are offered to help alleviate the burden on loved ones, with access to the largest network of funeral homes and cemeteries (pre-planning is an option too). MetLife Advantages will also assist in will preparation, digital legacy creation, and retirement planning. Also included are grief counseling, funeral assistance, beneficiary claim assistance, estate resolution services, and life settlement account, which guarantees a minimum interest rate.
How do I file a claim with MetLife's life insurance?
To file a claim with MetLife life insurance call 1-800-638-5000.
How long does it take for MetLife's life insurance to payout?
After sending MetLife a completed claim form and the documents from Section 6 of that form, you can typically expect to see the claim processed within 5 to 7 days. You’ll have the option of receiving a check or opening a Total Control Account in your name which would include personalized drafts, which are like checks.
Metlife Insurance Products
| Auto Insurance | Home Insurance |
| Life Insurance | Long-term Care Insurance |
| RV Insurance | Motorcycle and Dirt Bike Insurance |
| Business Insurance | Dental Insurance |
| Disability Insurance | Annuities |
| Rideshare Insurance |
Metlife Auto Insurance Coverage
Bodily Injury Liability
This form of coverage is required in every state. It covers bodily injuries to a third party in an accident that was deemed your fault.
Property Damage Liability
This form of coverage is required in every state. It covers property damage and loss of use to a third party.
Uninsured/Underinsured Motorist
This form of coverage covers damages when the other party is at fault but is either uninsured or underinsured.
Comprehensive Coverage
This coverage pays for damages and loss other than that caused by a collision. It is subject to a deductible.
Collision Coverage
his coverage pays for damages and loss caused by impact with another automobile, object or person. It is subject to a deductible.
Personal Injury Protection
This type of protection will cover you if you’ve been injured in an accident, regardless of who’s at fault. Coverages include income continuation, loss of services, funeral expenses and child-care expenses.
Uninsured Motor Vehicle
This coverage pays for medical expenses if you’re injured in an accident caused by someone who doesn’t have liability insurance.
Underinsured Motor Vehicle
This coverage pays for medical expenses if you’re injured in an accident caused by someone whose liability limits are lower than what’s needed.
New Car Replacement
This coverage pays the value of a brand-new car of the same make and model, minus the deductible, if your car is declared a total loss.
Roadside Assistance/Towing and Labor Coverage
This coverage helps you get back and driving if you have a roadside breakdown.
Rental Car Coverage
If you rent a car while yours is in the shop, you are eligible for $50 a day up to 30 days, if the damage to the car was a covered loss.
Major Parts Replacement Coverage
Without charge, you can replace major parts like tires, brakes and batteries regardless of wear and tear and depreciation value at the time of the accident.
Lease/Loan Gap Coverage
This protection covers you if your car is declared a total loss and you owe more on the car than its covered depreciated value.
Discounts
| Safe Driver Discounts | Driver Training/Defensive Driving Courses |
| Mature Driver Discount | Multi-car Discount |
| Multiple Policy Discount | Restricted Mileage Discount |
| Anti-lock Brake Discounts | Passive Seat Belt and Air Bag Discount |
| Antitheft System Discount | Good-student Discount |
| Deductible Savings Benefit |
MetLife Auto & Home Auto Insurance Rates by State
MetLife Auto & Home Auto Insurance Rates by Vehicle
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MetLife Auto & Home Auto Insurance Rates by Homeownership
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Metlife Contact Info
| Address | 700 Quaker Lane, Warwick, RI 02818 |
| Phone | 1-900-422-4272 |
| Website | https://www.metlife.com/insurance/ |
| https://www.facebook.com/metlife/ | |
| https://twitter.com/MetLife | |
| Youtube | https://www.youtube.com/user/Metlife |
| https://www.linkedin.com/company/the-hanover-insurance-group/ |
Methodology
The statistics listed on this page are from our own in house reporting. We track and record quotes that carriers have provided based on various criteria. The rates and averages shown on this page should only be used as an estimate.
How Does Metlife Compare to Other Car Insurance Companies?
| Metlife vs Foremost | MetLife vs Kemper |
Fran Majidi manages content on SmartFinancial's website. She's had nearly a decade's worth of experience writing about insurance-related topics. Prior, she was an arts and entertainment editor in New York City. She has a B.A. from Barnard College and an M.F.A. in writing from The New School. She writes books under her given name, Afarin Majidi.
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