Everything You Need To Know About State Farm Roadside Assistance

When you're stranded roadside, State Farm roadside assistance provides various services, such as car tows, battery jumpstarts, fuel delivery and flat tire replacement. State Farm customers can add roadside assistance to their auto policy for as low as $8 per year depending on the vehicle and location.

With 69 million breakdowns occurring per year according to Agero, adding roadside coverage to your State Farm policy can help get you back on the road.

State Farm Roadside Assistance Overview

Available

All 50 states (coverage options vary by state)

Annual Cost

$8-$24

24/7 Service

Yes

Service Calls

No annual limit stated

Tow truck

Varies

Winching

Yes

Battery Jump-Start

Yes

Lockout

Yes

Flat Tire

Yes

Fuel Delivery

Yes

On-Scene Labor

1 hour

Contact

  • 855-259-8568 (roadside assistance)

  • 877-627-5757 (service provider)

  • 800-782-8332 (general inquiries)

  • 855-733-7333 (customer service)

  • Mobile app

State Farm customers can add roadside assistance to their auto policy for as low as $8 per year in some states.

Our Thoughts on State Farm Roadside Assistance

State Farm is a strong brand with a high customer satisfaction rating in 2021 by J.D. Power. We recommend adding State Farm roadside assistance services to your existing auto policy for its affordability and suite of basic roadside services.

However, we were not fans of State Farm's varying costs and coverages per location. After asking two different agents in California about towing services, for example, one informed us that the distance to the nearest repair location would be covered and the other specified 13 miles. This limit lowers to just 10 miles according to a State Farm agent in Florida.

Therefore, the best way to get an accurate quote is to ask your local State Farm agent. This is an additional step, while some national auto carriers post their pricing online. Still, the cost of adding roadside coverage to your State Farm policy is relatively affordable, with quotes ranging from $8 to $24 per year (about $1 to $2 per month).

State Farm Roadside Assistance Cost

The cost of adding State Farm roadside assistance to your policy may range from $8 to $24 per year depending on your vehicle and location. Generally costing $2 or less per month, roadside coverage through State Farm is easy on the wallet. Be sure to double-check with your State Farm agent, as the actual cost can vary based on your vehicle and location.

State Farm Roadside Assistance Coverage

Covered Services

Excluded Service

Vehicle towing

Vehicles not listed in your auto policy

Winching

Cost of purchasing replacement items (e.g., tires, gas, batteries)

Battery jump-start

Towing costs beyond the policy limit

Fuel delivery

 

Lockout service

 

Flat tire change

 

1 hour on-scene labor

 

Delivery of replacement items (e.g., tires, gas, batteries)

 

State Farm is a strong brand with a high customer satisfaction rating in 2021 by J.D. Power.

What Is Included

The following services are included in your State Farm roadside assistance plan:

  • Vehicle towing: Get your car towed to a nearby repair shop if it is undrivable. The covered mileage or dollar amount for towing services will vary based on your vehicle and location.*

  • Winching: If your vehicle is stuck near a public road then State Farm can help extract your vehicle from a ditch or other terrain.

  • Battery jump-start: Get a jumpstart for your dead battery to get you back on the road.

  • Fuel delivery: State Farm can deliver fuel to your location if your gas tank is empty. You are responsible for the cost of fuel.

  • Lockout service: Regain access to your vehicle if your keys were lost, stolen, or just sitting on the driver's seat because they fell out of your pocket as you were getting out. You are responsible for the cost of a replacement key if needed.

  • Flat tire change: Get a professional to replace your tire with a spare tire you have on hand.

  • On-scene labor: State Farm covers up to an hour of on-scene mechanical labor, such as quick repairs or jumpstarting a battery. You are responsible for additional costs if the emergency roadside service exceeds one hour.

  • Delivery of replacement items: If you need a replacement battery, tire or fuel, State Farm will cover the cost of delivery. You are still responsible for the cost of buying those items, however.

*The mileage or dollar limit for towing services can vary based on your vehicle and location. For example, one California State Farm agent said that 13 miles are covered while another in the same state said State Farm would cover the distance to the nearest repair shop. An agent in Florida stated 10 miles are covered, while another in Michigan said the "nearest repair facility." Be sure to confirm your coverage with your State Farm agent.

What Is Not Included

The below services are excluded from your State Farm roadside assistance plan:

  • Vehicles not listed in your auto policy: Roadside coverage applies only to your vehicle and will not follow you if you're driving your friend's car.

  • Cost of purchasing replacement items: State Farm covers the delivery of fuel, tires and batteries but you will need to pay out-of-pocket for the actual costs of buying them.

  • Towing costs beyond the policy limit: If you want your vehicle towed to a location further from the nearest repair facility, you are generally responsible for the additional costs. That also goes for miles beyond the mileage limit in your policy, if applicable.

Affordable Insurance with Roadside Assistance Plan

How To Request Roadside Assistance from State Farm

State Farm agents are available 24/7 for roadside assistance by calling 855-259-8568. If you want to reach the service provider directly — to request an ETA on arrival, for instance — dial 877-627-5757.

You can also start a roadside assistance request by logging into your online State Farm account or through the State Farm mobile app.

How To Add Roadside Assistance to Your Policy

Speak with your State Farm agent if you want to add roadside assistance services to your auto policy. Alternatively, you can edit your coverages online by logging into your account.

State Farm covers the delivery of fuel, tires and batteries but you will need to pay out-of-pocket for the actual costs of buying them.

If you want to double-check if you already have roadside coverage, check your car insurance ID card for "Coverage H." Roadside coverage is sometimes a nominal fee and you may have forgotten that you included it when buying or renewing your State Farm auto policy.

Pros and Cons State Farm Roadside Assistance

Pros

Cons

Affordable

Quote-based

No stated annual limit on service calls

Coverage varies per location

Reduced rates if you do not have roadside coverage

 

Pros

  • Affordable: With quotes ranging from $8 to $24 per year, adding roadside coverage to your State Farm auto policy is fairly cheap. Keep in mind, however, that prices can vary based on your vehicle and location.

  • No stated annual limit on service calls: State Farm does not disclose a maximum cap on how many times you can call in for roadside service. However, excessive claims can lead to the removal of roadside coverage from your policy.

  • Reduced rates if you do not have roadside coverage: State Farm customers can still benefit from discounted roadside services even if they do not add roadside coverage to their policy. The cost is typically less than regular market rates, thereby resulting in some savings.

Cons

  • Quote-based: State Farm does not disclose a universal pricing structure online. Instead, you will need to contact a local State Farm agent for an accurate quote for adding roadside coverage to your auto policy.

  • Coverage varies per location: Similar to pricing, your coverage can change based on your agent and location. You may be covered for 13 miles in California but only 10 miles in Florida. This may affect your coverage if you decide to move to a new area.

State Farm roadside coverage has 24/7 service.

State Farm vs. The Competition

 

State Farm

Allstate Roadside Advantage

USAA

AAA Classic Membership*

Annual Cost

$8-$24

$99

$18

$53

Service Calls

Not stated

2

Varies

4/year

Tow truck

Varies

$150

50 miles

7 miles

Winching

Yes

Yes

Yes

Yes

Battery Jump-Start

Yes

Yes

Yes

Yes

Lockout

Yes

Yes

Yes

Yes

Flat Tire

Yes

Yes

Yes

Yes

Fuel Delivery

Yes

Yes

Yes

Yes

On-scene Labor

1 hour

N/A

1 hour

1 hour

Response Time

N/A

N/A

60 to 90 min

21 minutes**

*Based on Classic plan in California
**Covers tow truck costs up to $150
***Based on requests from California customers

State Farm Roadside Assistance FAQs

Can someone else use my State Farm Roadside Assistance plan?

No, State Farm emergency roadside assistance covers the vehicle and not the driver. You would not qualify for coverage when driving your friend's car and need a State Farm roadside service dispatch.

How many tows do you get with State Farm?

State Farm does not disclose a maximum annual limit on towing services. However, excessive service calls can flag your policy for review and may result in roadside coverage being removed from your policy.

Does State Farm have 24/7 customer service?

Yes, State Farm roadside coverage has 24/7 service. You can call 877-627-5757 at any time you experience a car breakdown and require assistance.

Does using roadside assistance increase your premium?

Adding emergency roadside assistance to your State Farm policy will typically increase your car insurance premium by $8 to $24 per year depending on your vehicle and location.

Does State Farm send you a check?

Roadside service providers will generally bill State Farm directly, but you may receive a check if you had to pay for a reimbursable expense out-of-pocket. There are some roadside costs that you will need to pay yourself, such as fuel and batteries (State Farm only covers the delivery of such items).

Get an Auto Policy With Roadside Coverage

Adding State Farm roadside assistance to your auto policy can ensure that you have help when you're stranded at the roadside. If you're thinking about switching over to State Farm or want to explore other options, SmartFinancial can help you compare rates and prices from multiple insurance carriers. That way, you're getting the best value for the lowest price. Just enter your zip code below or call 855.214.2291 to begin your free car insurance quotes.

Get a Free Auto Insurance Quote Online Now.