Everything You Need To Know About Allstate Roadside Assistance

Allstate roadside assistance may be an attractive option for many drivers, as the company offers every major roadside assistance benefit and several different ways to obtain coverage. In general, roadside assistance is an important coverage option for drivers to consider because nearly 70 million car breakdowns occur in the United States each year, and the odds of a car breaking down double if it is at least 10 years old.^[1][2]

Keep reading for a more thorough overview of emergency roadside assistance from Allstate, including how to sign up for coverage and how much you can expect to pay for a plan.

Key Takeaways Roadside assistance from Allstate includes every basic roadside service, such as towing, winching, jumpstarts, lockout services, tire changes and fuel delivery. Allstate roadside assistance is available as a car insurance endorsement, standalone membership plan or pay-per-use service. It can cost anywhere from $25 to $105 per year to subscribe to Allstate roadside assistance, depending on the type of plan purchased. Enrolling in an Allstate Motor Club membership plan may provide additional perks, such as trip interruption and legal defense coverage.

Allstate Roadside Assistance Overview

Availability	Across the United States and Canada
Annual Pricing	$25 to $105
Service Calls per Year	2 to 5
Towing	Yes
Winching	Yes
Battery Jumpstarts	Yes
Lockout Services	Yes
Flat Tire Changes	Yes
Fuel Delivery	Yes
Trip Interruption	Yes
Contact	Call 1-800-347-8880 or email allstatemotorclub@allstate.com

Our Thoughts on Allstate Roadside Assistance

Allstate offers numerous options for accessing roadside assistance services, from an auto insurance endorsement to a standalone membership plan. Having an active Allstate car insurance policy is not a prerequisite for most types of Allstate roadside assistance coverage, and you may be able to request help from Allstate whenever you’re stranded on the side of the road without purchasing an insurance policy or roadside assistance membership.

As a result, roadside assistance from Allstate may be accessible to and beneficial for a wider range of people than the roadside services provided by many other companies.

Although Allstate roadside assistance is available throughout the United States and Canada, access to certain benefits may be restricted depending on where you live.^[3] For example, legal defense coverage is not available to plan members in Alabama.^[4]

Allstate Roadside Assistance Cost

The cost of Allstate roadside assistance varies substantially depending on the type of benefits you opt to purchase. Current policyholders can access the cheapest option — an add-on to an existing car insurance policy — that may cost as little as $25 per vehicle per year. Alternatively, you can pay on a per-service basis rather than subscribing to a roadside assistance plan, with the price of pay-per-use towing starting at $154.^[3]

Keep in mind that the cost of pay-per-use services may vary by location.

Allstate also offers two membership plans to drivers without an Allstate auto insurance policy. The basic Roadside Assist plan costs $73 for the first year and $78 for subsequent years, while the premium Roadside Advantage plan costs $89 for the first year and $105 for subsequent years. Both plans can cover one other person in your household for no additional cost, and they can cover up to five additional family members for an extra $45 per year.^[5]

AARP members enjoy discounted rates for Allstate membership plans in most cases. If you’ve joined AARP, then Roadside Assist will cost you $66 for the first year and $83 for subsequent years, while Roadside Advantage will cost you $76 for the first year and $89 for subsequent years. The cost to add more than one family member to your AARP plan through Allstate is $41 per year for Roadside Assist and $38 per year for Roadside Advantage.^[6]

Allstate Roadside Assistance Coverage

Coverage details vary depending on the type of roadside assistance selected, but in general, the Allstate insurance company can provide every major roadside assistance service with limited exclusions.

What's Included	What Isn't Included
Towing	Ineligible vehicles
Winching	Multiple service calls
Jumpstarts	Large families
Fuel delivery
Lockout services
Tire changes
Trip interruption
Motorcycle and RV protection

What's Included?

Here’s an overview of the various roadside assistance services and other membership benefits offered by Allstate:^[4][5]

• Towing: Allstate roadside assistance covers towing in the event that your car breaks down and you need help getting it to the nearest repair shop. Your plan may set a dollar limit of $150 per tow or a distance limit of 10 miles per tow, after which you will have to cover the remaining towing expenses out of pocket.
• Winching: You can request winching services from Allstate if your vehicle is stuck, but your coverage will only apply if it is stuck within 30 feet of a paved or public road and can be safely serviced. You should also note that winching coverage is bound by a time limit of 30 minutes, so you should be prepared to pay out of pocket if the service provider does more than 30 minutes worth of work.
• Jumpstarts: If you are stranded on the side of the road because your car battery has died, Allstate can pay to send someone to find you and jumpstart your battery.
• Fuel delivery: While Allstate can deliver up to two gallons of fuel to you if you run out of gas and cannot reach the nearest gas station, you will still have to pay out of pocket for the gasoline.
• Lockout services: Lockout services are also available to Allstate roadside assistance members who cannot get into their cars, with a coverage limit of $150.
• Tire changes: Assuming you already have a spare tire in your car, you can contact Allstate to have someone replace a flat tire. In addition, Roadside Advantage members can be reimbursed for the costs of repairing a tire or purchasing a new one if any of their tires are damaged by a road hazard. This tire repair and replacement benefit comes with a coverage limit of $100 and is available no more than twice per year.
• Trip interruption: Through the Allstate trip interruption benefit, you can receive up to $1,500 to cover expenses like lodging, meals and car rentals if your vehicle breaks down more than 100 miles from your home. This benefit is only available to Roadside Advantage members, and it only applies for three days or until your car is repaired, whichever comes first.
• Motorcycle and RV protection: An Allstate roadside assistance membership plan can also cover motorcycles and recreational vehicles, though certain services may not be available for RVs, such as towing and winching.

What Isn't Included?

Despite the wide breadth of roadside services available through Allstate, you may find that coverage is limited in the following situations:^[4][5]

• Ineligible vehicles: There are certain restrictions when it comes to the types of vehicles Allstate roadside assistance will cover. For example, all covered cars must be registered with the state Department of Motor Vehicles, and vehicles with a gross weight above 20,000 pounds are generally ineligible. Additionally, coverage generally isn’t available if you are actively driving your car for commercial purposes.
• Multiple service calls: If you are the only person on your roadside assistance membership plan, Allstate will only cover two service calls per year. This number rises to three service calls if you have one other person on your plan and five service calls if you have more than one other person on your plan, meaning you could still risk running out of coverage if your family happens to experience several breakdowns in a single year.
• Large families: While a standard Allstate membership plan works great for two people living in the same household, such as a married couple, you will have to pay extra to add more than two people to your plan, potentially leading to higher costs for families with driving-age children. Furthermore, the maximum number of people a membership plan will cover is seven, so you could end up underinsured if you have a large family.

Allstate Motor Club Discounts and Member Benefits

Buying a roadside assistance plan from Allstate grants you membership in the Allstate Motor Club, which comes with its own set of benefits. For example, if you are arrested for a moving violation, Allstate may contribute up to $1,000 toward your legal defense, depending on the particular crime you are charged with. Other benefits that may be available through the Allstate Motor Club include the following:^[4]

1. Up to three CARFAX reports per membership period
2. Discounts on travel, hotel and car rental expenses
3. Personalized trip plans sent via email
4. Mechanic hotline
5. Repair facility locator and warranty

How To Request Allstate Roadside Assistance

You can request roadside assistance services from Allstate by going to roadside.allstate.com or using the Allstate mobile app — even if you don’t have an existing policy or membership plan with Allstate. If you have any further questions, you can contact roadside services customer support by calling 1-800-347-8880 or emailing allstatemotorclub@allstate.com.^[7]

How To Add Allstate Roadside Assistance

An Allstate customer can add roadside assistance to their car insurance policy through an online portal or over the phone with their insurance agent. You can also purchase a standalone roadside assistance membership online. Remember that you can access roadside services from Allstate regardless of whether you’ve added coverage to your policy or bought a separate plan.^[7]

Pros and Cons of Allstate Roadside Assistance

Although there are numerous significant benefits to Allstate roadside assistance, there are still some drawbacks you may want to consider before you purchase an insurance policy add-on or membership plan.

Pros	Cons
24/7 support	Prices increase after the first year
Coverage available in the U.S. and Canada	Some benefits aren’t available through all plans
All basic roadside services covered
Customizable coverage options

Pros

These are some of the biggest upsides to Allstate’s roadside assistance insurance coverage:

• 24/7 support: No matter what time of day your car breaks down, you can contact Allstate for roadside assistance. The insurer also allows you to easily track your service provider in real time so you aren’t left in the dark as you wait for help.
• Coverage available in the U.S. and Canada: You can travel freely across the United States and Canada if you have an Allstate roadside assistance plan, knowing that you will be covered anywhere in the event of a mechanical breakdown.
• All basic roadside services covered: Allstate can cover every major service that you would expect from a roadside service provider, along with multiple additional benefits that help it stand out when compared to its competitors.
• Customizable coverage options: By offering multiple different ways to access roadside assistance, Allstate ensures that a massive range of customers can benefit from its services — whether they’re already insured by an Allstate auto insurance policy or simply don’t know who else to call after a breakdown.

Cons

Meanwhile, there are a couple of downsides you should take into account as you decide whether Allstate roadside assistance makes sense for you:

• Prices increase after the first year: While Allstate advertises its low starting rates to draw in new customers to its roadside assistance service, you should be aware that your yearly premium will go up after the first year, potentially resulting in higher-than-expected costs in the long run.
• Some benefits aren’t available through all plans: The myriad ways of obtaining Allstate roadside coverage could potentially cause customers to be confused about what their plans cover. For example, certain benefits, like trip interruption and tire repair or replacement coverage, are only available through the Allstate Roadside Advantage membership plan. If a prospective customer fails to recognize this, they could buy a Roadside Assist plan and end up with less coverage than expected.

Allstate Roadside Assistance vs. the Competition

In the following table, you’ll see examples of how Allstate’s roadside solutions compare to those offered by other popular roadside service providers interested in earning your business.

	Allstate[3][4][5]	GEICO[8]	AAA[9][10][11][12]	Tesla[13]
Annual Cost	$25 to $105	$14+	$52+ (may vary based on location)	Free with active warranty
Service Calls	2 to 5 per year	No stated limit	4 per year	1 per incident, and coverage may be limited for excessive calls
Towing	Yes	Yes	Yes	Yes
Winching	Yes	Yes	Yes	No
Battery Jumpstarts	Yes	Yes	Yes	No
Lockout Services	Yes	Yes	Yes	Yes
Flat Tire Changes	Yes	Yes	Yes	Yes
Fuel Delivery	Yes	Yes	Yes	No
Response Time	30 minutes	60 minutes	12 to 60 minutes	Not stated