Farmers Roadside Assistance Review

If you’re a Farmers customer seeking roadside assistance, you can add this coverage to your auto policy at an affordable cost. Farmers roadside assistance coverage gives you access to towing, battery jumpstarts and other emergency roadside services when you’re stuck on the side of the road.

Keep reading our Farmers roadside assistance review to learn more about what’s covered and how Farmers stacks up against other auto insurance companies’ roadside services.

Key Takeaways

Farmers Insurance roadside assistance is only available as an endorsement to existing policyholders, so you may need to switch carriers to get this coverage.
While Farmers doesn’t list its pricing for this coverage, the average cost for roadside assistance is between $15 and $30 annually.
Covered services include towing, battery jumpstarts and locksmith services.
Roadside assistance isn’t available in some states, including Alaska, Delaware, Hawaii, Maine, New Hampshire, Rhode Island, Vermont and West Virginia.

Farmers Roadside Assistance Overview

Availability	42 states^[1]
Annual Pricing	Varies by location
Service Calls Per Year	Varies by location
Tow Truck	Yes
Winching	Yes
Battery Jumpstart	Yes
Lockout	Yes
Flat Tire	Yes
Fuel Delivery	Yes
Contact	Customer service: 888-327-6335 Online portal Mobile app

Our Thoughts on Farmers Roadside Assistance

Farmers Insurance roadside assistance, towing and other services provide relief for stranded drivers — whether they need a tow, a battery jumpstart or an extraction.^[2] Additionally, those with a Farmers Flex Personal Auto policy can purchase an Enhanced Roadside and Ride Assistance endorsement, which expands coverage options for an additional price. However, Farmers Flex and the Enhanced Roadside and Ride assistance plans may not be available in every state.^[3]

According to Farmers Insurance agents, the company’s roadside assistance may also offer unlimited service calls, depending on your type of coverage and state laws. Compared to competitors with a limited number of requests, like AAA, this means you may potentially be able to utilize roadside assistance services more frequently during your policy period.^[4] However, Farmers agents also informed us that each service request is limited to $150 in costs (not including fuel delivery).

Agents were unable to inform us of the costs of Farmers Insurance roadside assistance endorsement options, so it may or may not be a better price than some of its competitors. Additionally, Farmers may struggle to provide a positive customer experience — ranking below the average score in J.D. Power’s 2025 Insurance Shopping Study, which evaluates major auto insurers based on customer satisfaction.^[5]

Farmers Roadside Assistance Cost

Farmers Insurance representatives were unable to provide average pricing for the company’s roadside assistance endorsement. However, the average cost for roadside assistance is generally between $15 and $30 per year.^[6] You’ll need to speak with a Farmers Insurance agent to better understand how much this auto endorsement may add to your monthly premium.

Farmers Roadside Assistance Coverage

roadside assistance coverage

Below, we’ll discuss what level of coverage you can expect from Farmers Insurance roadside assistance.

What's Included?

Standard roadside assistance through Farmers provides access to common emergency roadside services:^[2]

Towing services to the nearest repair facility (or within 20 miles of the assisted vehicle’s location)^[3]
Winching if your vehicle is stuck in mud, sand, snow, water or another terrain
Battery jumpstarts
Lockout services
Flat tire changes
Fuel delivery, according to a Farmers representative

The Farmers Enhanced Roadside and Ride Assistance option for Farmers Flex Personal Auto policies includes these additional coverage options:^[3]

Expanded towing coverage up to 100 miles
Mobile car battery testing and installation
Rideshare coverage up to $25 after a qualified vehicle disablement, according to a Farmers representative

What Isn’t Included?

According to Farmers representatives, each service call is limited to $150 for each disablement. This means if labor costs exceed this amount, you may need to pay the remainder out of pocket. If your repair facility of choice — or other destination — is beyond the 20-mile limit for Standard coverage or the 100-mile limit for Enhanced coverage, you may need to pay out of pocket for the additional mileage.

In addition, coverage does not include spare tires. Farmers will cover the cost of labor to replace your tire, but you’ll need to provide your own inflated spare tire.

Be advised that fuel delivery is only covered for a single instance per policy period, and additional deliveries will need to be paid out of pocket, according to Farmers representatives.

How To Request Farmers Roadside Assistance

If you’re stranded, you can call Farmers Insurance at 888-327-6335.[7] You can also request services online or through the mobile app. The service request process may require your vehicle and policy information before dispatching a service provider, so ensure you have this information available when requesting assistance.

If you’ve already received roadside assistance and want to be reimbursed, you can file a claim online.^[2]

How To Add Farmers Roadside Assistance

You can sign up for Farmers roadside assistance online, through the mobile app or by calling an agent at 888-327-6335.^[7] Coverage is immediate — you do not need to wait until your policy renewal for it to apply.^[8]

Keep in mind that Farmers only offers roadside assistance options to policyholders, so if you’re not currently with Farmers, you may need to enroll in one of its auto insurance policies to add this coverage.

Pros and Cons of Farmers Roadside Assistance

Pros	Cons
Unlimited service calls	Limited availability
Most roadside services covered	Limited fuel delivery
Covers rental vehicles

Pros

Unlimited service calls: According to Farmers representatives, policyholders have unlimited service calls — although this can vary depending on state laws and the specific policy. Additionally, some policyholders may have limited service calls depending on their underwriting.
Most roadside services covered: Farmers customers are covered for towing, tire changes, battery jumpstarts and more.
Covers rental vehicles: Any coverages you have in your personal auto insurance policy will generally transfer to a rental car that you drive.^[9]

Cons

Limited availability: Farmers does not sell auto insurance products in Alaska, Delaware, Hawaii, Maine, New Hampshire, Rhode Island, Vermont and West Virginia.^[1]
Limited fuel delivery: If your vehicle is stranded because it ran out of fuel, Farmers will only cover a single fuel delivery per policy period, according to representatives.

Farmers Roadside Assistance vs. the Competition

	All Basic Services Covered?	Towing Coverage
Farmers (Standard)^[2][3]	Yes	20 miles
Nationwide (Basic)^[10]	Yes	15 miles
Travelers (Basic)^[11]	Yes	15 miles
USAA^[12]	Yes	Nearest auto body shop (most locations)
Liberty Mutual^[13]	Winching is not covered	Nearest qualified facility
Esurance^[14][15]	Winching is not covered	Up to $75
AAA (Classic)^[16][17]	Yes	5 miles
State Farm^[18]	Yes	Nearest repair facility plus 10 miles

Get a Free Quote for Auto Insurance With Roadside Assistance

FAQs

How much extra is roadside assistance with Farmers?

While Farmers Insurance doesn’t list the cost to add roadside assistance to your policy, the average insurance company’s roadside assistance endorsement generally runs between $15 and $30 annually.^[6]

Can I use my Farmers roadside assistance for someone else?

Yes, since your insurance follows the car and not the driver, you can use your Farmers roadside assistance coverage for someone else, but only if they’re driving one of the cars covered by your policy. Coverage won’t apply if someone else is driving a car that isn’t named in your policy.

How often can I use my Farmers roadside assistance?

Farmers representatives informed us that the insurer offers unlimited roadside assistance services calls, although this may vary among policies based on state laws and coverage types. However, Farmers agents also informed us that each service request is limited to $150 in costs and fuel delivery is only covered once per policy period.

How do I get reimbursed for towing with Farmers?

If you’ve already been towed or received roadside assistance from a third-party service, you can file a claim online or call the Farmers claims center phone number at 1-800-435-7764 for reimbursement assistance.^[2]

How far will Farmers roadside assistance tow my car for free?

According to Farmers representatives, Standard Roadside Assistance covers towing to either the nearest qualified repair shop or another destination up to 20 miles away. Enhanced Roadside and Ride Assistance, available at a higher price, expands towing coverage to up to 100 miles.^[3]

Sources

Farmers. “Farmers Coverage by State.” Accessed May 15, 2025.
Farmers. “Get Towing and Roadside Assistance.” Accessed May 15, 2025.
Farmers. “Farmers Flex SM Personal Auto Options.” Accessed May 15, 2025.
AAA. “How Many Tows With AAA Do You Get per Year?” Accessed May 15, 2025.
J.D. Power. “2025 U.S. Insurance Shopping Study.” Accessed May 16, 2025.
Experian. “Is Roadside Assistance Worth It?” Accessed May 16, 2025.
Farmers. “Contact Us.” Accessed May 16, 2025.
Farmers. “Can I Change My Auto Coverage Whenever I Want?” Accessed May 16, 2025.
Farmers. “Does My Auto Policy Cover Rental Vehicles?” Accessed May 16, 2025.
Nationwide. “24 Hour Emergency Roadside Assistance.” Accessed May 16, 2025.
Travelers Insurance. “Roadside Assistance.” Accessed May 16, 2025.
USAA. “Roadside Assistance Overview.” Accessed May 16, 2025.
Liberty Mutual. “24-Hour Roadside Assistance.” Accessed May 16, 2025.
Esurance. “Free Roadside Assistance.” Accessed May 16, 2025.
Esurance. “Towing and Labor.” Accessed May 16, 2025.
AAA. “AAA Roadside Assistance.” Accessed May 16, 2025.
AAA. “How Far Will AAA Tow My Car?” Accessed May 16, 2025.
State Farm. “Emergency Roadside Service.” Accessed May 16, 2025.

Everything You Need To Know About Farmers Roadside Assistance

Preston Micalizio

Richard Murphy

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